Traveller reference · WN

Southwest Airlines

No alliance · IATA WN · a point-to-point network rather than a hub system

Travelaidnow is an independent travel agency and is not Southwest Airlines, nor affiliated with or endorsed by it.

This page is a general reference written by our team. Baggage allowances, fees and policies are set by the airline and change without notice, so confirm anything that affects your trip with Southwest Airlines directly before you travel.

Official site: southwest.com

Southwest operates differently from the other large US carriers in ways that affect planning. It flies point-to-point rather than routing everything through hubs, it does not sell tickets through most third-party comparison sites, and for decades it did not assign seats at all.

Several of those long-standing distinctions have been revised recently, including its approach to seating and its baggage policy. If your understanding of Southwest is based on flying it a few years ago, it is worth checking the current terms directly rather than relying on what used to be true — the airline's most famous policies are precisely the ones that have changed.

Southwest Airlines at a glance

IATA code
WN
ICAO code
SWA
Based in
United States
Alliance
No global alliance
Type
Low-cost
Frequent flyer
Rapid Rewards

Cabins

  • Single cabin

Main bases

  • DAL
  • MDW
  • DEN
  • PHX
  • LAS · Las Vegas
  • BWI
  • HOU

How Southwest Airlines baggage works

Southwest's baggage policy was, for many years, its best-known feature and a genuine outlier among US airlines. That policy has since been revised, and describing the old terms as though they still applied would be actively misleading.

Because this is an area of active change, we are not stating an allowance here. Check southwest.com for the terms attached to your fare tier before you travel, particularly if you have not flown the airline recently.

Check-in

Check-in has historically opened 24 hours before departure, and under the airline's traditional open-seating model the exact minute you checked in determined your position in the boarding order.

Southwest has been moving away from open seating toward assigned seats, which changes what check-in timing actually buys you. Confirm how your specific flight is operating when you book.

Boarding

Southwest's traditional system assigned each passenger a group letter and a position number, and travellers chose any open seat once aboard rather than sitting in an assigned one.

With the shift toward assigned seating, boarding order and seat selection work differently from the model most people associate with the airline. Treat older advice about checking in exactly 24 hours ahead with caution and read the current process for your flight.

Before you fly Southwest Airlines

Southwest fares are largely absent from comparison sites

The airline distributes mainly through its own channels, so a metasearch result that looks complete for a domestic route may simply not include it. On markets Southwest serves heavily, checking directly is worth the extra step.

Its airports are often the secondary ones

Dallas Love Field, Chicago Midway and Houston Hobby rather than DFW, O'Hare and Bush. That can be an advantage or a problem depending on where you are going, and it matters if you are connecting from an international arrival at the primary airport.

There is no interline agreement to fall back on

Because Southwest does not participate in an alliance or standard interline arrangements, a disruption cannot be solved by rebooking you on another carrier the way it often can elsewhere. On a tight schedule, that is a real consideration.

Planning a trip rather than researching a carrier?

Our route and airport guides cover the journey itself — when demand peaks, which airports work, and how long the connection really takes.

FAQ

Southwest Airlines — common questions

General guidance only. Southwest Airlines sets these policies and can change them, so confirm anything that affects your trip at southwest.com.

Does Southwest still offer free checked bags?

The policy that made Southwest distinctive has been revised, and repeating the old terms as current would be misleading. This is exactly the kind of detail that changes without much warning, so check the baggage terms for your fare on southwest.com before you travel rather than relying on the airline's long-standing reputation.

Does Southwest assign seats?

For most of its history it did not — passengers received a boarding position and chose any free seat on board. The airline has been transitioning toward assigned seating, so the answer depends on when and what you are flying. Confirm the arrangement for your specific flight at the time you book.

Why can't I find Southwest flights on comparison sites?

Southwest has historically limited distribution of its fares through third-party channels, so many metasearch tools show an incomplete picture on routes it serves. If you are pricing a domestic US route where Southwest flies, checking it separately is worth doing before concluding you have seen the market.

Call an Expert