Traveller reference · AM
Aeroméxico
SkyTeam · IATA AM · Mexico's flag carrier, built around Mexico City
Travelaidnow is an independent travel agency and is not Aeroméxico, nor affiliated with or endorsed by it.
This page is a general reference written by our team. Baggage allowances, fees and policies are set by the airline and change without notice, so confirm anything that affects your trip with Aeroméxico directly before you travel.
Official site: aeromexico.comAeroméxico is Mexico's flag carrier and the only Mexican airline offering a full-service product with a genuine long-haul network. Where Volaris and Viva compete on the lowest possible fare, Aeroméxico sells an included bag on most international fares, a premium cabin, and connections through a hub — which is a different proposition rather than simply a more expensive one.
Almost everything about the airline runs through Mexico City. Terminal 2 at MEX is its home, and the domestic network is structured to feed international departures there. If you are flying from a US city to somewhere in the Mexican interior that has no nonstop, an Aeroméxico connection through MEX is usually the routing on offer.
The airline is a founding member of SkyTeam and has a long-standing joint venture with Delta, which is why the two networks interline so tightly across the border. For a traveller earning miles with Delta, that partnership is the main practical reason to choose Aeroméxico over a Mexican low-cost carrier on the same route.
Aeroméxico at a glance
- IATA code
- AM
- ICAO code
- AMX
- Based in
- Mexico
- Alliance
- SkyTeam
- Type
- Full-service
- Frequent flyer
- Aeroméxico Rewards
How Aeroméxico baggage works
Checked baggage is tied to the fare family rather than sold purely à la carte. The cheapest fares behave much like a low-cost ticket, with the cabin bag included and checked bags paid for; higher fare families include checked baggage and add flexibility. The fare name at booking, not the airline, is what determines the allowance.
Allowances often differ between domestic Mexican flights, transborder flights to and from the United States, and long-haul services. A ticket that included a checked bag on the international leg does not automatically include one on a domestic connection, which is a common source of surprise at the counter.
SkyTeam elite status and some co-branded cards add allowance on top of the fare. If you hold either, check what applies to your specific itinerary before paying for a bag you already have.
Check-in
Online check-in generally opens the day before departure, and using it matters more at Mexico City than at most airports because Terminal 2 queues build sharply at peak times.
Documentation for travel into Mexico is checked at the counter. Mexico has largely moved from the paper FMM tourist card to a digital process at major airports, but requirements vary by port of entry and nationality, so confirm what applies to yours with the airline or Mexican immigration rather than assuming.
Boarding
Boarding is by group, with Premier cabins, SkyTeam elite tiers and AM Plus seating boarding earlier. Groups are printed on the boarding pass rather than announced only at the gate.
On the transborder routes the aircraft are narrowbodies with limited overhead space, and gate-checking is common on full flights. If you are connecting at MEX with a short gap, keep anything you need in a bag that stays with you.
Before you fly Aeroméxico
Mexico City has two airports, and they are not interchangeable
MEX is the traditional airport and Aeroméxico's hub. AIFA, north of the city and coded NLU, is a separate airport used by other carriers, roughly an hour and a half from central Mexico City in traffic. Booking into the wrong one is an expensive mistake, so check the three-letter code on the itinerary rather than the city name.
Terminal 2 is where the hub works
Aeroméxico operates from Terminal 2 at MEX. Connections within Terminal 2 are straightforward; a transfer involving Terminal 1 means an inter-terminal journey that is slow relative to the walk implied by a boarding pass. Check which terminal each leg uses if your connection is tight.
The Delta partnership is the practical differentiator
The joint venture means schedules, baggage and mileage generally work across both carriers on US-Mexico routes. If you already hold Delta status, that is usually worth more than the fare difference against a Mexican low-cost carrier once bags are counted.
Planning a trip rather than researching a carrier?
Our route and airport guides cover the journey itself — when demand peaks, which airports work, and how long the connection really takes.
FAQ
Aeroméxico — common questions
General guidance only. Aeroméxico sets these policies and can change them, so confirm anything that affects your trip at aeromexico.com.
Does Aeroméxico include a checked bag?
It depends on the fare family and the route. Higher fare families generally include checked baggage, while the cheapest fares include the cabin bag and charge for the hold. Allowances also differ between domestic, transborder and long-haul flights, so check the specific fare at aeromexico.com rather than relying on a general rule.
What is the difference between AM Plus and Premier Class?
AM Plus is an economy seat with more legroom and earlier boarding, in the same cabin as Main Cabin. Premier is a genuinely separate premium cabin, and on the long-haul Boeing 787 fleet Premier One is a lie-flat product. AM Plus is a better seat; Premier is a different class of travel.
Is Aeroméxico part of an alliance?
Yes, it is a founding member of SkyTeam and has a long-standing joint venture with Delta. That combination is why Delta and Aeroméxico schedules, baggage handling and mileage earning tend to work together smoothly on routes between the United States and Mexico.
Which Mexico City airport does Aeroméxico use?
Mexico City International (MEX), Terminal 2. It does not operate from AIFA (NLU), the newer airport north of the city. The two are far apart and a mistake between them is difficult to fix on the day, so confirm the airport code on your booking.